INMATE PREPAID ACCOUNTS
Your incarcerated loved one can now have their own prepaid account which allows either them or family/friends to prepay
With a prepaid PeliPALS Account, your loved one will be able to:
Your incarcerated loved one will be able to receive photos from friends/family/penpals.
All Pelipost photo orders come with free fast shipping!
Enjoy FREE SHIPPING
Make it easier than ever to have
your loved one stay connected.
Create and fund a prepaid account now
For Inmate Trust Funding: Make facility trust check ($30 minimum) payable to Pelipost and mail it to:
235 Apollo Beach Blvd.
Apollo Beach, FL 33572
Be sure to include your return mailing address!
For Family/Friend Funding: Click on the button here to fill out the form and create an account for your loved one.
After you fill out our online form, we'll email you an invoice to fund the account. These funds will credited towards photo orders for your incarcerated loved one.
We accept Visa, MasterCard, Discover, Amex, and PayPal.
$30 minimum funding is required
PeliPALS ID IS MAILED
Your incarcerated loved one's personal PELIPALS ID NUMBER gets mailed directly to their facility.
Once received, your loved one can provide that PeliPALS ID to whomever they want to have access to their funds for photos through Pelipost. Their funds will be debited as photo orders are placed.
You have questions?
We've got ANSWERS!
Check out our frequently asked questions below:
Are there any hidden fees or shipping costs?
We don’t charge any set up fees to get started. Shipping is FREE with all Pelipost photo orders.
How many people can inmates give their PeliPALS ID to?
Your loved one can provide their PeliPALS ID to as many people as they want, HOWEVER, use caution when sharing an ID #. They should please provide this number ONLY to those whom they trust and wish to receive photos from. By giving this number, they are giving the sender permission to use their funds to send them photos. WE ARE NOT RESPONSIBLE FOR MISUSE OF THIS ID #.
Will someone be able to use my funds to send photos to another inmate?
NO! PeliPAL funds are securely linked to your inmate's mailing information only. The sender will not be able to change any of your contact information on your account. It will not be possible for the sender to use YOUR funds to send photos to other people.
How long does it take for photos to arrive at the facility?
Photos are shipped the following business day and take about 3 to 5 business days to arrive to the facility. Photos will be delivered shortly after pending correctional staff inspections. ***Please note that Saturday, Sundays, and holidays are not considered business days.
What if I don’t have enough funds to cover my next photo order?
If your funds can’t cover the cost of your order, the person sending has the option of paying the remaining amount using their credit card (Visa, Mastercard, American Express, Discover) or PayPal.
What is your Return Policy?
If photos are returned from a facility, they will be mailed back directly to Pelipost. Once they arrive to us, we will email the sender letting them know that the photos were returned, along with the reason they were returned. Common reason for order being returned are the following:
· Photos containing nudity
· Photos containing shirtless children (i.e. Newborn babies)
· Photos containing hand signs (i.e. gang signs, “peace” signs, and obscene gestures.)
***IT IS YOUR RESPONSIBILITY to ensure that you are aware of the institution's specific photo policies AND that you let your friends and family know. We will not issue refunds for photos which are in violation of facility rules and regulations.
Get started by creating your loved one's
If you have any questions, please don't hesitate to email firstname.lastname@example.org
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